Moving is already one of the most stressful life events, the last thing you need is to be scammed by the very company you’re trusting with your home and belongings. Unfortunately, moving scams are on the rise across Canada, and unsuspecting customers are finding themselves in nightmare scenarios involving hidden fees, damaged items, or worse, their possessions being held hostage until a ransom is paid.
These scams often prey on people in high-pressure situations, offering unrealistically low prices or vague promises that vanish once the truck pulls away. And while a cheap quote might be tempting, it’s almost always a red flag if it sounds too good to be true.
What’s the Risk?
According to warnings from the Better Business Bureau (BBB) and police forces across the country, rogue operators are getting more sophisticated. Many scammers don’t own trucks, hire staff, or carry insurance. Some pose as “move brokers,” advertising online, only to subcontract the job to anyone willing to take it, with zero accountability or quality control.
They’ll confuse customers by estimating with one company, picking up the shipment with another, and charging your credit card through a third. In the end, you’re left not knowing who has your belongings or how to get them back.
Red Flags to Watch For
If you’re researching a mover, keep an eye out for these warning signs:
- No physical business address listed
- Cash-only payments
- Refusal to put quotes or details in writing
- Vague on the size or details of your shipment
- No insurance or worker safety certifications
These are all signs that a mover might not be who they say they are, and may leave you with damaged goods, hidden fees, or even stolen property.
It’s Your Responsibility to Vet Movers
The moving industry in Canada isn’t federally regulated, and provincial oversight varies. This lack of regulation gives scam operators more opportunities to manipulate customers. That’s why it’s essential to do your homework:
- Check the mover’s BBB and CAM (Canadian Association of Movers) status
- Ask for at least three quotes to compare
- Get everything in writing — from pricing to timelines to insurance
- Understand how and when payment is required
- Clarify what happens if something is broken or goes missing
Why Work With a Trusted Name?
At Canadian Moving Services, we’ve been proudly serving Edmonton for over a decade with professional, reliable moving solutions. We’re certified, insured, and recognized with awards like Best Local Moving Company and the Customer Choice Award. Our reputation was built on trust, transparency, and a customer-first approach, not shortcuts.
When you choose us, you’re not just hiring a truck. You’re hiring a team with experience, accountability, and a proven track record. We treat your belongings with the same care and respect we would our own, because we know we’re not just moving boxes. We’re moving your life.
Ready to move with confidence? Contact us today for a no-obligation quote from a company you can count on.