Your Moving Questions Answered
Have questions about your upcoming move? We’ve compiled some of the most common questions we receive at Canadian Moving Services to help you prepare for a smooth and stress-free experience—whether you’re moving locally in Edmonton, across Alberta, or anywhere in Canada.
Choose a mover with a strong reputation, transparent pricing, and comprehensive insurance options. At Canadian Moving Services, we’re proud of our track record for reliability and customer care, and we offer clear quotes and insurance for your peace of mind.
We recommend booking your move at least 4–6 weeks in advance, especially during peak moving seasons. This helps ensure you get your preferred date and time.
We serve Edmonton and the surrounding areas, but also provide long-distance moving services across Canada.
We cannot move hazardous materials, perishable foods, or pets. If you have questions about specific items, please ask our team for a complete list.
Yes! We provide both full and partial packing services. Our professional packers are trained to handle items of all shapes and sizes, using high-quality materials to keep your belongings safe.
We recommend transporting small valuables yourself or using specialty packing and insurance for added protection.
Our team uses quality packing materials and specialized equipment to protect your items during transit. We also offer insurance options for added peace of mind.
If you need to reschedule, contact us as soon as possible. We’ll do our best to accommodate your new moving date.
Make sure all items are packed securely, boxes are clearly labeled, and there’s a clear path for our movers to navigate your home.
Report any damages to us right away so we can start the claims process and help resolve the issue as quickly as possible.
Yes, we move year-round! Our team takes extra precautions during winter to ensure your move is safe and on schedule.
Label boxes with the room name and contents, and consider color-coding for easy identification.
What Our Customers Are Saying
Honest feedback from real people who chose our trusted company for their local and long-distance moves.
Posted on Google![]()
Duong BuiTrustindex verifies that the original source of the review is Google.
We moved from Edmonton to Waterloo. The price was reasonable. Boxes were handled with care. Box picking up was efficient. Everything went smoothly. No damage found. Canadian Moving Services is very professional. Thank you.Posted on Google![]()
Lori LachanceTrustindex verifies that the original source of the review is Google.
Moo and Darryl were AWESOME! Moo backed the truck into a long, dark, hidden, curved and dark driveway. Darryl is an enthusiastic and encouraging supervisor. Together they quickly and efficiently put things in our garage and placed 8 boxes in our house. They made sure I was happy before the left. Through the whole process, from researching movers, confirming pick up time, and keeping me informed about the drop off time, Francine was helpful, clear and concise. I recommend this moving company 100%Posted on Google![]()
Shelley SabinaTrustindex verifies that the original source of the review is Google.
What a godsend! Tanner and Herman really took the stress out of moving. They were quick, careful and detail oriented. We did our own packing, but really appreciated that they disassembled and reassembled our bed for us. The company has reasonable rates and we were very glad we hired them.Posted on Google![]()
K bTrustindex verifies that the original source of the review is Google.
Eric and his team were fantastic were able to be super flexible when we had to reschedule. Came in time moving day worked so fast felt like no time was wasted. Even when there was a small hiccup Eric met with my wife at the property and got it solved the next day! They have great rates friendly service, and unlike other moving companies they do not waste time! Thank you Eric and thank you team my wife and I really appreciate it!Posted on Google![]()
AlfredTrustindex verifies that the original source of the review is Google.
Exceptional Service and a Seamless Move! (5 Stars) I recommend Canadian Moving Services in Edmonton highly. They truly deserve five stars and beyond for delivering an amazing and incredibly smooth move to our new home. From the very start, the booking process with Francine Drapeau was seamless. She was professional, friendly, and made confirming all the details effortless, which significantly reduced my stress (especially important while managing chronic pain). On the day of the move, the crew was outstanding. They arrived ready to work hard and demonstrated great care for our household items. Everything was handled professionally, loaded efficiently, and transported safely. If you are looking for a reliable, professional, and genuinely caring moving company, look no further. Thank you to Francine and the entire team for an exceptional job!Posted on Google![]()
Amy MTrustindex verifies that the original source of the review is Google.
My 5 star services with Canadian Moving Services started with our beloved Jackie. Out of the 6 other companies I had over to provide in person estimates, she was the only one to physically look in cupboards and drawers AND provide me with a detailed listing in her quote. She was an absolute god send with my elderly parents and moved heaven and earth to ensure their stress and anxiety was next to none. The day of our move, Francine came in advance to do all the tagging and made sure we were still on track. When the truck arrived with Eric and his crew, I knew straight away we were in superlative hands. Carpets rolled out, careful eye to detail. The entire team were fun and happy and just an absolute pleasure to be around. The degree of efficiency and speed they all exercised was like nothing I’ve ever seen nor experienced in the past. They had a huge house packed and loaded in less than 3 and a half hours. This 5 star treatment continued at our destination. Moe, Mattieu and Darryl navigated a tight parking situation with their rig and again, took great care with moving everything to the desired rooms. Song, laughs and speedy efficiency. Bar none - these are people who absolutely, genuinely CARE about YOU! I would 100000% recommend this company to anyone making a cross country move (or local!) I’m sure anyone researching movers has had a nightmare experience in their past, and I’m here to assure you - Canadian Moving Services is the solution. NO hidden fees. INCREDIBLE communication. Francine and Eric have built themselves a dream team of cream of the crop people who love what they do, and it shows. We love you all!!! - The Largy’s (Edmonton to Corruna, ON - long distance move)Posted on Google![]()
Tomas NilssonTrustindex verifies that the original source of the review is Google.
Moo, Colton and Christopher from the Canadian Moving Services helped me and my family move on July 22. The crew arrived on time and it took them four hours to complete the move. No furniture was damaged. This was the third time we used Canadian Moving Services. We will be using them again. TomasPosted on Google![]()
Arghya BasuTrustindex verifies that the original source of the review is Google.
Outstanding Inter-Provincial Move Experience with Canadian Moving Services Inc! We recently used Canadian Moving Services Inc to move our belongings from Edmonton to Hamilton, and we could not be more pleased with the experience. From the beginning, our point of contact, Ms. Francine Drapeau, was professional, responsive, and courteous. We had received quotes from several well-reviewed moving companies—some recommended by friends, others with strong reviews online (Google and Reddit). In the end, we chose to support a local business, and Francine's competitive pricing and personal visit to our home to assess the move helped us make that decision with confidence. Canadian Moving Services are agents for North American Van Lines Canada, who manage the inter-provincial logistics. (A side note for those researching: online reviews for North American Van Lines may seem mixed, but our experience was excellent.) Our driver, Mike Carty, called us the day before the scheduled pick-up and arrived ahead of time with his massive semi-truck clearly marked with North American Van Lines. We had already secured truck parking permissions from our community board and notified our neighbours in advance, which helped things go smoothly. Mike was joined by three additional crew members, all of whom were friendly, professional, and clearly experienced. Although most of our packing was done, the team carefully wrapped and disassembled our furniture, including a complex IKEA box bed. The loading process took over six hours, and we were extremely impressed with how systematic the process was—Mike tagged and inventoried each item, the crew wrapped and loaded them efficiently, and we received the total shipment weight within two hours of departure. Delivery to Hamilton happened the following week, though Mike was actually ready to deliver within four days—an impressive turnaround. We had scheduled our arrival for later based on our agreed delivery window, so Mike accommodated our timing without any issues. The unloading process in Hamilton also went smoothly and took around eight hours. Mike returned with three crew members—two of whom had helped with the Edmonton loading—bringing a great sense of continuity and trust. Two of our standing fans were damaged during transit, but Mike promptly reimbursed us, which we greatly appreciated as a mark of professionalism and accountability. In summary, working with Francine from Canadian Moving Services and Mike from North American Van Lines was a truly positive experience. They may not be the cheapest, but they are undoubtedly among the best. We felt supported every step of the way, and the peace of mind that came with their professionalism was well worth it. Highly recommended!Load more
Why Choose Canadian Moving Services
Families, seniors, and businesses choose us as their go-to local moving company for stress-free, dependable moves across Edmonton and Alberta. Get your free quote today!
People-First Approach
We’re not just movers. You’ll deal with friendly, helpful professional movers who care about making your move smooth and stress-free.
Complete Moving Help
Our team handles packing, loading, and setup. You get full moving services around Edmonton with one crew from start to finish.
Honest, Upfront Pricing
We give clear, fair quotes with no hidden fees. What you see is what you pay with our local moving company and services.
Local Moving Experts
Since 2008, our local movers have helped people move safely in Edmonton. We know the area and how to do it right.
Award-Winning Team
Our team is known for great service. As top-rated Edmonton moving company, we treat your home and belongings with care.
Flexible and Reliable
We work around your schedule and show up on time. Whether it’s a local or long distance moves, we’ve got you covered.
Meet Your Local Moving Team
At Canadian Moving Services, we’re more than just movers; we’re your neighbors. As a proud local moving company, we’ve helped families and businesses across Alberta move with confidence since 2008.
We believe in honest pricing, hard work, and treating every move like it’s our own. Whether you’re planning a local move or need full moving and storage services, you can count on our team to show up with a smile and get the job done right.
Locally owned. Family-first. Ready when you are.
